Where do we ship to ? - We ship both domestic and international orders.
What shipping carrier do we use ? - We use Australia post and their partners for both domestic and international orders.
How long does my shipping take ? - Orders are shipped Monday - Friday. You will receive a confirmation email or sms for your order and confirmation once the order is shipped. Below are links to search your delivery area for shipping type E.G - Standard or Express and shipping time.
CLICK HERE FOR DOMESTIC SHIPPING AREA & DELIVERY TIMES
CLICK HERE FOR INTERNATIONAL SHIPPING AREA & DELIVERY TIMES
Can I track my order ? - YES all shipped orders come with tracking from "our doorstep to yours". You will receive automatic tracking updates via sms or email whichever you prefer. Below is the tracking link we use.
CLICK HERE TO TRACK YOUR ORDER
Is my order insured ? - YES all orders are covered by MEA water in the unlikely event it goes missing.
Shipping costs - Shipping costs are calculated by Australia post.
Taxes and duties - It will be your responsibility to pay any import duty or sales tax within your country.
Customer information - MEA Water will not be liable for delays in delivery due to incorrect customer information provided during checkout.
Any other shipping questions - If you have any other shipping questions please send us a message at email@example.com